Last Updated on 07/26/2021
- Non-Personally Identifying Information
We collect information including, but not limited to, the browser type, date and time of each visit, frequency of visit, time spent on each visit, language preference, location, IP address, referring site, and similar information. The non-personally identifying information is collected to analyze trends of individual visits to better understand how to improve our services. Note that this data can be published on different platforms including social media in the form of reports, and aggregated indexes to share our statistics and user behavior with our community. This data is not disclosed to any third party, however, in case of fraud or any illegal activity, Hoan Zone will be bound by law to share it with relevant law enforcement agencies.
- Personally-Identifying Information
Hoan Zone also collects personally identifying information including, but not limited to age, gender, location, mobile number, and mailing address. We reserve the right to ask visitors who sign up for a user account on https://HoanZone.com/ to create a username and password. It is your sole responsibility to keep the login information confidential and if you are found violating the terms, your account will be suspended. We do not collect any information from users under the age of 15 who are not allowed to visit our website.
- Newsletters/Promotional Offers/Surveys/Contact Us
To keep you updated with the latest offers, promotions, and occasional surveys on various topics, we may contact you at a registered email address from time to time. This is done in order to keep you updated as well as to improve the standard of our services. All the information collected via survey forms will be kept safe, however, we may create reports and analyses out of the information collected. We also reserve the right to publish such reports and aggregated analyses on social media platforms, newsletters, and other platforms for our community.
We encourage user comments and feedback to improve our service and therefore we may provide the option of comments, feedback, or testimonials on different parts of our website. It must, however, be noted that all the information written in such messages will be publicly available, therefore, you are advised not to share any personal information. We reserve the right to delete comments or testimonials for violating our terms without any prior notification.
- Federated Authentication
While a valid email address is mandatory to sign up or sign in to your account on Hoan Zone, we reserve the right to integrate social media plug-ins including Facebook, Twitter, Google Plus, or vk, allowing you to sign up or sign in with a one-click button. The plug-ins directly fetch user information from social media platforms if a user agrees, thus saving time.
While we do our best to keep your data safe, note that no data over the internet is 100% secure, meaning that there can be data breaches. If something beyond our control happens, Hoan Zone cannot be held liable. We keep multiple copies of your data to ensure smooth provision of our services even if there is a mishap.
- Links to External Sites
We reserve the right to post third-party links on our website, which are not controlled or maintained by us and we cannot be held responsible for the authenticity of information posted on their websites. Note that these are for information sharing purposes and before you open these websites, make sure to read their privacy and terms and conditions documents. We have nothing to do with what information they collect, how they collect it, and how it is used or stored.
- Remarketing Tags for Google, LinkedIn, and Facebook
Our website, https://www.hoanzone.com/ uses remarketing services to advertise on third-party websites, including but not limited to, Google, Facebook, and LinkedIn to previous visitors on our site. It means that we can advertise our ads to users who didn’t complete a purchase on our website or left an activity incomplete. This can be in the form of an ad on a site in the Google Display Network, Google search results, Facebook, LinkedIn, or any other social networking platform. Note that these ads will be served by our ad partners like Facebook and you should go through their legal documents to avoid any inconvenience.
- Disclosing Data
To make sure that we offer uninterrupted services without any compromise, your data is shared with third-party partners;
(i) To ensure smooth service delivery;
(ii) That are legally bound to keep your personal and non-personal data protected;
In case of a cybercrime attack attempt to any other illegal activity, we are bound to share your information with law enforcement agencies or to courts on a court order.
- Aggregated Statistics
To improve our services and ensure transparency, we reserve the right to publish and share aggregated statistics and reports with our community. Note that no personal information is shared in such reports, however, stats are used to share with users the progress of Hoan Zone and its related entities.
- Affiliate Disclosure
Hoan Zone reserves the right to display certain ads on our website, which would earn us a slight commission. However, these ads don’t have anything to do with the package prices and other charges.
To improve your browsing experience, we use small data files called cookies that are used to store certain information on your browser. Cookies are used to track users’ preferences, browser history, and track visitors such as allowing users to log into a website without having to log in again and again. You can, however, disable cookies from your browser settings. This can lead to a limited browser experience on our website. By continuing to use our website, you warrant that you agree with our privacy and cookies policy.
- Financial Information
We may ask for sensitive information such as email addresses, credit card details, and other data if you wish to purchase any packages or products from our website. Your financial details will never be shared with any third party except the service providers. We use third-party payment partners for the provision of services and if you face any issues in this regard, you are advised to get in touch with us at [email protected]. Before making a payment, make sure you go through the terms and conditions of our payment partner.
- Business Transfers
If we sell our website or business to a third party, we will be liable to share all the stored data with the new owners or partners to continue providing seamless services.
Force Majeure/Spam/ Virus Attacks
Mother Nature can cause damage to your data stored on our servers, however, we cannot be held responsible for the damage. If that happens through fire, flood or even virus attacks or spam attacks, we will do our best to retrieve your data because we keep multiple copies of your data.
Rights of Users
Those users who are from EU states have the following rights:
Right to Erasure – You reserve the right to delete your account.
Right to Access – This gives you the liberty to ask about how we collect, store and use your data.
Right to Data Portability – You can ask for your data in a machine-readable format.
Right to Correction – We are bound to erase inaccuracies in your data by allowing you the option to edit it.
Right to Consent – You MUST agree to our terms if you wish to use our website.
If you wish to get in touch with us, you can do so by emailing us at [email protected].